Automated claim prioritization and denial pattern detection for a multi-site DSO group across 33 clinic locations.
AI voice calling bot with CRM data injection replaced the manual outreach team. Callback time: 8 hours → 3 minutes.
Scaled a full EMR rollout from 7 to 33 locations across the GTA — without proportional headcount increase.
Reduced new staff time-to-live through Uplift LMS and structured onboarding automation across six departments.
Revenue cycle management optimization for DSO group. Timely filing limit enforcement and denial pattern routing.
SharePoint→Voiceflow sync for healthcare AI assistant. Zero stale answers, zero manual uploads.
Real-time billing operations platform for a 33-clinic DSO. Replaced stale Power BI with event-driven dashboards.
Multi-tenant CV evaluation pipeline for clinical staffing. 124 candidates, 9 roles, <30 seconds per evaluation.
Multi-clinic digital presence with embedded AI front desk bot, transparent pricing, and CDCP compliance.
Healthcare data cannot tolerate developer shortcuts. Every system I build for clinical clients starts with the compliance requirements, not as an afterthought.