Taha Mahmood SyedTaha Mahmood Syed

AI Automation Engineer
Islamabad, Pakistan (UTC+5)|tahatms@gmail.com|tahalab.online
LinkedIn|GitHub
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Summary

AI Automation Engineer with hands-on delivery across workflow automation, LLM-integrated systems, healthcare operations, and Shopify app development. Builds production FastAPI and React backends, ships Next.js and Shopify apps in TypeScript/JavaScript monorepos, and owns CI/CD pipelines on Netlify, Railway, and Render. Specializes in Make.com automation pipelines, GoHighLevel workflows, Voiceflow knowledge base systems, and Anthropic Claude API integrations. Quantified outcomes: DSO reduced 81 to 22 days ($2M+ recovered), missed service events reduced 97%, EMR rollout scaled to 33 clinic sites, staff ramp time reduced from 35 to 5 days.

Technical Skills

LanguagesPython, TypeScript, JavaScript, SQL, R, Liquid (Shopify), HTML, CSS, PowerShell
AI/LLMAnthropic Claude API (Haiku, Sonnet), Voiceflow, Make.com, GoHighLevel AI, prompt engineering, agentic workflow design, OCR-to-LLM pipelines
FrameworksFastAPI, Next.js, React, Vite, Remix, Node.js, Prisma ORM, Pandas, NumPy
DatabasesPostgreSQL (Neon, Supabase), Supabase RLS and Auth, SQL analytics
Cloud/DevOpsRailway, Render, Netlify, GitHub Actions, pnpm workspaces, JWT, REST API
AutomationMake.com, GoHighLevel, Voiceflow KB API, n8n, HubSpot, Zoho CRM/ERP, Odoo
BI/ReportingPower BI, Tableau, Looker Studio, Advanced Excel
ComplianceHIPAA-aligned workflow design, audit-trail documentation

Professional Experience

AI Automation Lead / Technical Lead

Jan 2025 – Present
Uplift Technologies LLC
  • Built Uplift ATS end-to-end: FastAPI backend, React/Vite frontend, Claude API dual-model pipeline. 124 CVs across 9 roles.
  • Engineered SLA governance reducing missed calls from 39 to ~1 daily, callback response 8hr→3min (97% reduction).
  • Implemented compliance-driven workflows reducing DSO from 81 to 22 days ($2M+ recovered, 33 clinics).
  • Directed EMR rollout from 7 to 33 clinic sites with HIPAA compliance.
  • Built Make.com SharePoint→Voiceflow KB sync: <1min latency, zero manual uploads.
  • Deployed AI voice calling bot handling 1,000+ calls with full UAT and governance.
  • Built Power BI dashboards for bot efficiency, SLA attainment, exception volumes.
  • Standardized onboarding: ramp time from 35 to 5 days.

Software QA Engineer

Oct 2024 – Jan 2025
Convo Corp, Los Altos CA
  • 100+ test plans, 67% test coverage across production features.
  • Escalated 9+ high-priority defects through Jira/Confluence triage.

Business Development Manager

Dec 2022 – Aug 2024
Uplift Technologies LLC
  • CRM automation for lead routing: 25% efficiency improvement.
  • Scaled e-commerce from inception to $13,000/month in 90 days.
  • Client acquisition grew 30%.

Manager Procurement

Feb 2021 – Nov 2021
Howdy Group Pvt Ltd
  • ERP deployment across 6-restaurant chain.
  • Demand forecasting model reducing waste 20%.

Key Technical Projects

Education

BBA Finance & Management
National University of Science and Technology (NUST)
Graduated June 2021

Availability

● Immediate — Contract, Full-Time Remote, Consulting
Timezone: PKT (UTC+5) — overlap with US/UK business hours